Dexios Terms of Service

The fun-but-important rules that keep your projects smooth, fair, and unforgettable.

The Basics

Here’s how we handle quotes, payments, and projects:

All quotes start out as Drafts. Drafts are reviewed and followed by an Official Quote (sometimes with adjustments).
A deposit is required once a quote is accepted.
Full payment is due upon completion of the job.
Unclaimed jobs are held for 30 days, then salvaged (we don’t like clutter!).
Dexios reserves the right to decline, cancel, or not offer a service at our discretion.

Shirts • Banners • Storefront Signs • Vehicle Graphics • Decals & More

Artwork: Provide high-res files (vector PDF/AI/SVG preferred). We are not responsible for low-quality results from low-res art.
Proofs: You’ll get a digital proof before we print. Approvals are binding — please check carefully!
Colors: We use CMYK/Pantone systems, but slight variations may occur. Exact color matching isn’t guaranteed without a Pantone reference.
Turnaround: Standard 2–5 business days. Rush jobs may include surcharges.
Returns: Customized products are non-returnable unless defective due to our error.

Full Wraps • Partial Wraps • Door Logos • Fleet Branding • Color Change Films

Prep: Vehicles must be clean and free of rust, wax, and peeling paint. Additional prep may incur extra charges.
Installation: Wrap installation times vary (1–5 days). Vehicles must remain with us until pickup.
Durability: Wraps typically last 3–7 years, depending on care, weather, and exposure.
Warranty: Manufacturer warranties apply to materials. Dexios warranties workmanship for 1 year.
Removal: Wrap removal is a separate service; fees apply.

Awards • Gifts • Plaques • Acrylic • Glass • Wood • Leather & More

Materials: You may supply your own items, but Dexios is not responsible if they break or engrave poorly due to material inconsistencies.
Designs: Provide high-contrast artwork (black & white vectors recommended). Fine details may not engrave well.
Proofs: We’ll provide a digital mock-up. Your approval is required before engraving begins.
Customization: Names, dates, and messages must be spelled correctly when submitted. Dexios is not liable for typos approved in proofs.
Returns: All engraving is permanent. No returns on approved work.

360 Photobooths • Sparkler Effects • Smoke Machines • Backdrops • Uplights • Dance Floors & Décor

Reservations: A deposit secures your booking. Balance is due before or on the day of the event.
Delivery & Setup: Ensure venue access and setup time are confirmed in advance. Extra fees may apply for stairs, tight spaces, or long carry-ins.
Damage/Loss: Clients are responsible for damage or loss of rental equipment during their event.
Cancellations: Deposits are non-refundable. Rescheduling may be possible depending on availability.
Safety: Some rentals (sparklers, smoke, dance floors) require safe operating conditions. Dexios reserves the right to stop unsafe use.

We keep things clear, but if you need clarification, our team is happy to help.